Failure Handling

Failure Handling

Input
Project Plan
PBS Product breakdown structure
OBS Organization breakdown structure
SBS Stage breakdown structure
Dynamic Work Breakdown Structure
Resources Allocation Matrix
Process
When failures occur the fowling should be handled:
1. What went wrong?
2. How we fix it
3. What was the implication on the customer and how we fix it?

Remember!
You are not measured if failures occur, but in the way you handled them!
Output
Recovery Failure Management document based on the three issues above.
The document explains how to handle critical failures. The document should define the above sections with alternatives to cope with the situation.